Serving our Clients
Our service profiles can be customised to suit your operation. Here are some of the varied services we provide our clients.
Music Mail Order Magazine - this client wanted total order fulfilment and customer service operation to allow further expansion of their well established mail order business. We handle all aspects of their order taking, payment processing, pick and pack and customer service
Media Replacement Insurance Claims - to reduce their overhead and get back valuable time and staff resources to generate new business, this client sought our services to satisfy claims for media replacement. Orders are automatically transmitted between our two computer systems and stock is delivered from their suppliers for daily despatch to the claimants.
Health Screening Appointment- We were asked by this client to receive inbound calls and make appointments to attend a health screening. Calls are received directly in to our Call Centre and agents make appointments in real time by using an internet based system.
World Wide CD Wholesale Distribution - we were chosen to partner this client in their world-wide music distribution business. They required an experienced service provider who could give them total Stock Management, Secure Warehousing, Order Processing and Logistic Services. They also needed a quick turn round and an efficient despatch system.